JOZ

March 2023 - May 2023

JOZ, a leader in modern barn cleaning, has been at the forefront of innovating manure and feed pushing systems for livestock farmers around the globe for over 70 years. Their cutting-edge solutions are designed to reduce farmers' workloads and enhance animal welfare, driven by continuous advancements in technology and design.

The JOZ Management System (JMS) is a versatile online platform that oversees their autonomous farm robots, catering to diverse user needs worldwide. Recognising the need for a new version of JMS with enhanced features, I was tasked with researching user requirements, identifying new functionalities, and addressing current issues within the system.

JOZ tasked me with researching user requirements, identifying new functionalities, and addressing current issues within their Management System (JMS). I conducted comprehensive user research, developed personas and user journeys, and created a detailed site and navigation map. My efforts culminated in the delivery of responsive visual designs for multiple platforms and a comprehensive design system featuring JOZ-specific custom components.

User Research & Requirements Analysis:

• Conducted comprehensive research on users and their needs for the new version of JMS.
• Identified and documented new feature requirements to address current issues in JMS.

Personas & User Journey Mapping:

• Defined detailed personas and user journeys to understand user profiles and their workflows.
• Created story mappings to clearly delineate user flows and necessary steps for task completion.

Problem Analysis & Information Architecture:

• Analysed the existing issues in JMS to identify areas of improvement.
• Developed a new information architecture, including data inventory analysis, categorisation, and prioritisation.
• Created a detailed site and navigation map for the new JMS.

Wireframing & Prototyping:

• Designed wireframes tailored to the needs of defined personas and user flows.
• Ensured precise segmentation of information and navigation to facilitate seamless user experiences.

User Testing & Validation:

• Conducted two rounds of user tests with interactive prototypes to validate assumptions and designs.
• Incorporated feedback and new ideas from user tests into the design iterations.

Final Deliverables:

• Delivered responsive visual designs for mobile, tablet, and desktop platforms.
• Developed a comprehensive design system (library) featuring JOZ-specific custom components and their variations.

Tools & Methodologies:

UX Tools & Methodologies: Research, Usability testing, Personas, Wireframing, Prototyping, Figma, Draw.io, ProtoPie, Design system, Customer journey mapping, User stories

Frontend Development: Twitter Bootstrap, ReactJS

Skills: User experience, User interface design, Cognitive psychology, Consulting, Problem solving, Communication

Industry Specific: Robotics, Hardware & Machinery